Frequently Asked Questions

  • Q: What types of floor plans are available?
    A: 0x1S, 0x1L, 1x1A, 1x1B, 2x1, 2x2, 3x2.
  • Q: What is included in the rent (e.g., utilities, parking, storage)?
    A: Nothing.
  • Q: Which utilities are included in the rent and which ones are the resident responsibility?
    A: Flat fee from property: Trash, Pest Control, Building Liability Insurance.
    Not included in the rent: Water (RUBS), Electricity, Internet.
  • Q: Are apartments furnished or unfurnished?
    A: Unfurnished.
  • Q: What in-unit amenities are included?
    A: Granite Counters, High-Speed Internet Access, Washer/Dryer Connections (Select Floorplans), Balcony/Patio, Wood-Style Flooring, Ceiling Fans, Tub/Shower, Stainless Steel Appliances.
  • Q: What are the laundry options—in-unit, shared, or off-site?
    A: In-unit & shared laundry room.
  • Q: What community amenities are available?
    A: Laundry Facilities, Pet Play Area, Fitness Center, Pool, Grilling Area, On-site management.
  • Q: Is there a fitness center or gym on-site? What equipment is available?
    A: Gym on site with Dumbells, Kettlebells, 3 Benches, Resistance Bands, 1 Treadmill, 1 Exercise/Air Bike, 2 Elliptical Trainers, Medicine/Weighted Balls, Gym Ball, Rubber Mat Flooring, Storage Racks.
  • Q: Is there a community clubhouse or lounge area?
    A: No.
  • Q: Are there EV charging stations or bike storage?
    A: No.
  • Q: Are there co-working spaces or business centers available?
    A: No.
  • Q: Do you offer smart home features or modern apartment technology features (keyless entry, smart thermostat, etc.)?
    A: No.
  • Q: Are there outdoor spaces like a courtyard, rooftop deck, or BBQ/picnic area?
    A: Grilling Area, Pet Play Area, Pool.
  • Q: Are there green or eco-friendly features (e.g., recycling, solar panels, energy-efficient appliances)?
    A: No.
  • Q: How can I schedule a tour (in-person or virtual)?
    A: In-person & Virtual.
  • Q: Are you pet-friendly? What are the pet policies and fees?
    A: Up to 2 pets per household, breed restrictions apply, $300 pet fee/pet, $25 pet rent/pet.
  • Q: Is renters' insurance required for residents?
    A: Covered with Building Liability Waiver fee.
  • Q: What is the process to apply for an apartment?
    A: Paper application or online application.
  • Q: What is the lease length? Do you offer short-term leases?
    A: 3, 6, 9, 12.
  • Q: Is there an application fee?
    A: $50
  • Q: Are co-signers or guarantors allowed?
    A: Yes.
  • Q: How can I pay rent (online, cheque, auto-pay)?
    A: Online, cheque, money order, auto-pay.
  • Q: Is the community pet-friendly? Are there pet amenities like a pet spa or dog run?
    A: Yes, pet play area.
  • Q: Is there a pet deposit or monthly pet rent?
    A: $300 pet fee, $25 pet rent.
  • Q: Is parking available? Is it assigned or first-come?
    A: Yes, first-come.
  • Q: Are there guest parking options?
    A: Yes.
  • Q: Are utilities set up by management or residents?
    A: Water by management, electic by resident.
  • Q: Is the community gated or secured?
    A: Yes.
  • Q: Are there security cameras or patrols?
    A: Ring cameras.
  • Q: How are emergency repairs handled?
    A: 24/7 maintenance emergency.
  • Q: What public transportation options and bike/walk paths are nearby?
    A: CARTA
  • Q: What schools serve the area?
    A: Pre-K–5: East Brainerd Elementary School.
    6–8: Ooltewah Middle School.
    9–12: Ooltewah High School.
  • Q: Are there nearby grocery stores, restaurants, or shopping areas?
    A: Yes, especially Hamilton Place Mall.
  • Q: What outdoor recreation opportunities (parks, trails, river access) are nearby?
    A: Yes, Enterprise South Nature Park, South Chickamauga Creek Greenway, Booker T. Washington State Park, Hickory Valley Park & Disc Golf Courses, and the Tennessee Riverpark.